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  Friday, 11 October 2019
  13 Replies
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Hi,

i've integrated successfully the Discus comment Plugin but getting now always the message
"Disqus Secret Key is invalid. Please, change your disqus Key in 'Disqus API Secret Key' option to use Disqus comment count."

I've disabled in Category section and Comment Add-on the option to "comment count", but still getting the message.

What am I doing wrong?

Thanks!
Accepted Answer
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Hi,

We have already updated the Comment add-on to fix the issue with Disqus comment. Please help us to check it out and release your feedback then.

Thanks and best regards,
4 years ago
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#1567
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May you send me your admin account? I will help you check it.

Thanks & Best Regards,
Sonny

I am Sonny! A farmer at TZ Portfolio+ Team :D
Please vote for TZ Portfolio on JED ;)

4 years ago
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#1569
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You got mail Sonny :)
4 years ago
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#1574
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Any chance of getting help here? I would not want to abandon that comment feature.
Many thanks guys!
4 years ago
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#1575
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Any chance of getting help here? I would not want to abandon that comment feature.
Many thanks guys!


Hello,

Sorry for late reply. I checked your website see you missed API Secret Key of Disqus.
Please go to Administrator >> TZ Portfolio Plus >> Addon >> Content - Comment >> Insert your API Secret Key here.

To find your secret key please follow Disqus documentation https://help.disqus.com/en/articles/1717083-how-to-create-an-api-application

Thanks & Best Regards,
Sonny

I am Sonny! A farmer at TZ Portfolio+ Team :D
Please vote for TZ Portfolio on JED ;)

4 years ago
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#1577
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I've already registered for an API key on Disqus and entered it as you've mentioned in the comment addon.
This still does not work!

Every other Disqus Plug-in for Joomla does not require an API key. I have other Domains with Disqus integrated and all that is needed is the Disqus website shortname.

The Disqus function works also correctly as you have maybe seen on my site. But the notice is frustrating me "Disqus Secret Key is invalid. Please, change your disqus Key in 'Disqus API Secret Key' option to use Disqus comment count."

I have no Idea what to do. Why is here an API key needed?
4 years ago
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#1578
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I finally found the Issue

This is due to your Comment add-on. It is buggy!

As long as the Dropdown field with "DisQus" is preselected, the above notice is always displayed.

SOLUTION
I've entered my ONLY my DisQus name . The field API Secret Key has NONE function in this Add-on
Now I changed the Dropdown field from DisQus to Facebook (or any other Comment System)
I saved everything.

See there > No more hints

You should fix this.
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Hi,

Thanks for your feedback!
We will check the comment add-on again, and figure it out. Will inform you about the result.

Best regards,
4 years ago
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#1584
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I hope you can fix this, so I can't do without the comment function.
Otherwise, I'm gonna have to find another extension.
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Sure, we'll fix this issue and inform you asap. Please be patient.

Thanks
4 years ago
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#1588
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It is a great extension and definitely worth the wait :p
I await your reply. Thank you guys!
Accepted Answer
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Hi,

We have already updated the Comment add-on to fix the issue with Disqus comment. Please help us to check it out and release your feedback then.

Thanks and best regards,
4 years ago
·
#1591
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Hi,

wuhaaa, you've fixed it guys! Great:D
It works without problems with Disqus. Many thanks!

Where can I find the translation key for "comment count:" I would like to override it, but the string "comment count:" is not managed and listed.

Regards from Germany
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Hi,

Please follow this path to override the words "Comment Count":
\components\com_tz_portfolio_plus\addons\content\comment\language\en-GB\en-GB.tp_addon_content_comment

Best regards,
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