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ERR_INVALID_RESPONSE

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  2. Anonymous User
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  6. Saturday, 26 March 2022
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Undo
Hi,

I have configured the permissions of a user named "Publisher". In the back-end of Publisher the dashboard is displayed well: only the icons that can be used are displayed (e.g. Articles, Categories, ACL,... ).

But there is a serious problem. If "Publisher" clicks on the icon (or the respective menu item) "Articles" or "Categories" a blank page is shown with:

Impossibile raggiungere il sito
La pagina web all'indirizzo https://www.mysite.it/administrator/index.php?option=com_tz_portfolio_plus&view=articles potrebbe essere temporaneamente non disponibile oppure è stata permanentemente spostata a un nuovo indirizzo web.
ERR_INVALID_RESPONSE.

The other menu items work correctly.
This only happens in the "Publisher" dashboard.

NB:
1. Both articles and categories have been entered by Super User but have been set to "created by: Publisher".
2. I tried it on multiple browsers and also in private mode.

How can I fix it?

Thank you
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Uchiha Itachi Accepted Answer Pending Moderation
  1. Wednesday, 06 April 2022
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Undo
Hi, sorry for the late reply on this topic.
We checked it at my end and there is no problem as you encountered on the old domain.
as I can see, it's working without any problem in the new domain. Pls, confirm if the problem is gone away.
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