Company
Our Products
Resources
Support
SUBSCRIBER
Subscribe for item updates, important news, giveaways & more!
Hi,
I have configured the permissions of a user named "Publisher". In the back-end of Publisher the dashboard is displayed well: only the icons that can be used are displayed (e.g. Articles, Categories, ACL,... ).
But there is a serious problem. If "Publisher" clicks on the icon (or the respective menu item) "Articles" or "Categories" a blank page is shown with:
Impossibile raggiungere il sito
La pagina web all'indirizzo https://www.mysite.it/administrator/index.php?option=com_tz_portfolio_plus&view=articles potrebbe essere temporaneamente non disponibile oppure è stata permanentemente spostata a un nuovo indirizzo web.
ERR_INVALID_RESPONSE.
The other menu items work correctly.
This only happens in the "Publisher" dashboard.
NB:
1. Both articles and categories have been entered by Super User but have been set to "created by: Publisher".
2. I tried it on multiple browsers and also in private mode.
How can I fix it?
Thank you
I have configured the permissions of a user named "Publisher". In the back-end of Publisher the dashboard is displayed well: only the icons that can be used are displayed (e.g. Articles, Categories, ACL,... ).
But there is a serious problem. If "Publisher" clicks on the icon (or the respective menu item) "Articles" or "Categories" a blank page is shown with:
Impossibile raggiungere il sito
La pagina web all'indirizzo https://www.mysite.it/administrator/index.php?option=com_tz_portfolio_plus&view=articles potrebbe essere temporaneamente non disponibile oppure è stata permanentemente spostata a un nuovo indirizzo web.
ERR_INVALID_RESPONSE.
The other menu items work correctly.
This only happens in the "Publisher" dashboard.
NB:
1. Both articles and categories have been entered by Super User but have been set to "created by: Publisher".
2. I tried it on multiple browsers and also in private mode.
How can I fix it?
Thank you
0
Undo Votes
Hi, sorry for the late reply on this topic.
We checked it at my end and there is no problem as you encountered on the old domain.
as I can see, it's working without any problem in the new domain. Pls, confirm if the problem is gone away.
We checked it at my end and there is no problem as you encountered on the old domain.
as I can see, it's working without any problem in the new domain. Pls, confirm if the problem is gone away.
- Page :
- 1
There are no replies made for this post yet.