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  Tuesday, 19 September 2023
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I have a billing issue and have trying to open two tickets today, however, neither ticket shows in my tickets.

I had tried to renew my TZ Portfolio+ with PayPal however, my license to TZ Portfolio+ did not update and still says expired an hour later.

I think last I had paid with a credit card and this time paid with PayPal. Maybe some PayPal disconnect?

Anyone how can help like billing support would be great.

Web site is not working since license expired.
Mike Brandonisio set the post as Normal priority — 2 weeks ago
Mike Brandonisio set the type of the post as  Issue — 2 weeks ago
Hi, sorry for the problem.
I created a new license for the renewal, please log in to your account and check it out.
If the problem still persists, kindly let me know.
2 weeks ago
Why would not renew the existing license?

Thank you for trying.
Hi, sorry for the issue, there was a small problem with the system, and we fixed it.
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