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Sub Categories doesn't work

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  2. Antonio Ferriero
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  4. TZ Portfolio Plus Support Questions
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  6. Friday, 08 April 2022
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Hi!

In TZPortfolio you can:

I created a category ('Big Category')

In the 'Big Category' there are:
2 subcategories ('Category One' and 'Category Two')

In the sub 'Category One' are present
2 sub-categories ('Category A' and 'Category B')

'Category One' DOES NOT contain articles
'Category Two' contains 3 articles
'Category A' and 'Category B' each contain 5 articles.


The structure of the categories is as follows:
- Big Category
: - Category One
: : - Category A
: : - Category B
: - Category Two


I created a menu item (called 'All') TZPortflio - List All Categories
Selecting the main category: 'Big Category'

Clicking on the menu item 'All' opens a page with the list of categories:
'Category One'
'Category Two'

On this page, if I click on 'Category One' TZPortfolio gives me a page with no results.
I expected to find the two categories: 'Category A' and 'Category B'.

I tried to configure TZPortfolio but without solving the problem.

How can I fix it?

Thank you
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Accepted Answer
Uchiha Itachi Accepted Answer Pending Moderation
  1. Saturday, 16 April 2022
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  3. # Permalink
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Hi,
In the menu item, you should select "Root" for the option "Select the Top Level Category".
On our site, please have a look at the gallery menu item, you will see the category "Gallery", click con the down icon on the right, and sub-categories will appear below.
Pls check it out
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Uchiha Itachi Accepted Answer Pending Moderation
  1. Saturday, 09 April 2022
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  3. # 1
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Hi, pls go to the portfolio menu item > "Category" tab > Sub-Category Level (Set to All)
Enabling this option will help you to show all sub-categories under the parent category 1
You should try it again and give your feedback later
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Antonio Ferriero Accepted Answer Pending Moderation
  1. Tuesday, 12 April 2022
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  3. # 2
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Hi!
I already set it this way, but it doesn’t work.

I have numerous other configuration attempts but the result is always the same: subcategories are not displayed!
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Uchiha Itachi Accepted Answer Pending Moderation
  1. Friday, 15 April 2022
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  3. # 3
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Hi, please provide me with an admin account, I will help you figure it out. I tried to log into the previous account, but it's denied.
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Antonio Ferriero Accepted Answer Pending Moderation
  1. Friday, 15 April 2022
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  3. # 4
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Hi!
I cleared the access. Thank you!
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Antonio Ferriero Accepted Answer Pending Moderation
  1. Tuesday, 19 April 2022
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  3. # 5
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Hi!
The problem is that if I click on the menu item "Categoria" I see the page with the category "Categoria" (without any article because this category does not contain). On this page if I click on the "Categoria" I get a blank page, while I expect to have a page with subcategories of the category "Categoria" (Categoria Uno, Categoria Due, Collage).

Why doesn’t that happen?

In case I hadn’t explained in words, I’ll send you attached videos.

Please answer me as soon as possible because if you can not have this type of management I have to find alternatives.

Thanks
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Uchiha Itachi Accepted Answer Pending Moderation
  1. Wednesday, 20 April 2022
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  3. # 6
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Hi, please see the screenshot. When opening the menu item, you should have seen an arrow down icon beside the category title, subcategories will appear.
You should clear all caches first, then try it again.
One more thing, the Parent category "Gallery" has no article, so when clicking on it, there is no article appearing. Articles will be shown when clicking on categories or subcategories containing articles.
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Antonio Ferriero Accepted Answer Pending Moderation
  1. Thursday, 21 April 2022
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  3. # 7
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Hi!
Thank you so much!

Is it possible to delete the link of only folders that do not contain images leaving only the arrow down icon link?
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Uchiha Itachi Accepted Answer Pending Moderation
  1. Friday, 22 April 2022
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  3. # 8
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Hi, do you want to disable the title link of any categories that don't contain articles and images?
If so, we will update and add an option to disable it in the next version
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Antonio Ferriero Accepted Answer Pending Moderation
  1. Friday, 22 April 2022
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  3. # 9
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Hi! Yes, great! I need it!

But I wish the arrow down link stayed.

Thanks a lot!
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